Легальное отключение рекламы в читалках Kindle
Доброго времени суток, Пикабу. Недавно у меня был день рождения (20 лет), в честь которого я решил купить себе Amazon Kindle Paperwhite. Конечно, я не сразу пришел к этому выбору, однако, пропустим эту часть рассказа. В магазине (а именно http://fotomag.com.ua/ ) я наткнулся на 2 версии paperwhite - обычная и 'with special offers', что означало панельку с рекламой из kindle store. Естественно, 'with special offers' несколько дешевле обычной, поэтому я купил её.
Итак, переходим к главной части - отключению рекламы в читалке, которую мы купили дешевле, потому что согласились на рекламу.
Всё оказалось очень просто: нужно обратиться в техподдержку и попросить выключить рекламу сославшись на то, что вы не можете покупать книги из Украины/России и т.д.
Вот ссылка, через которую можно обратиться в техподдержку (я использовал чат).
https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId=557204&
А так же привожу пример диалога:
You are now connected to Chester from Amazon.com
Me:Can you please turn off Special Offers for my Kindle Paperwhite? I live outside of US, this Kindle was a gift and I can't pay for it from Ukraine. Is it possible to turn Special Offers without pay?
Chester:Hello Konstantin, my name is Chester.
A member of our Kindle Team will assist you shortly. Please stay online while I transfer you.
A Customer Service Associate will be with you in a moment.
You are now connected to Rosel from Amazon.com
Rosel:Hello, this is Rosel from Amazon Kindle Support. As I understand, you want to remove the Special offers on your Kindle. No worries, let me check the possible options to help you with your concern.
Can you tell me from country are you in now?
Me:Ukraine
Or you need full adress?
Rosel:Thank you.
Is this you Kindle device name "Konstantin's Kindle"?
Me:Yes.
Because it's my name :)
Rosel:Thanks so much.
Since the Special offers was only accessible in US vicinity, I can help you unsubscribe your Kindle Special Offers at no charge.
Me:What I must do?
Sry, my english so ugly.
Rosel:I've successfully unsubscribe your Kindle from Special Offers. To completely check, please try to restart your Kindle by pressing and holding the power button for a full 20 seconds, make sure that it is not plugged to any electrical source.
That's okay.
Me:And connect by Wi-fi?
Rosel:Yes that's the other option for that, Konstantin.
Please let me know if you're still seeing the special offers.
Me:Need 10 min's to check that :)
Rosel:Thank you. Please let me know once done.
Me:Done. Special Offers off, thank you !
Rosel:That's great! Glad to know that, Konstantin. Is there anything else I can do for you today?
Me:No, thank you, this book is perfect now!
Rosel:Thank you as well for contacting Amazon Kindle Support. Have a great day and take care! Please click "end chat window" to end this chat.
Итак, переходим к главной части - отключению рекламы в читалке, которую мы купили дешевле, потому что согласились на рекламу.
Всё оказалось очень просто: нужно обратиться в техподдержку и попросить выключить рекламу сославшись на то, что вы не можете покупать книги из Украины/России и т.д.
Вот ссылка, через которую можно обратиться в техподдержку (я использовал чат).
https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&nodeId=557204&
А так же привожу пример диалога:
You are now connected to Chester from Amazon.com
Me:Can you please turn off Special Offers for my Kindle Paperwhite? I live outside of US, this Kindle was a gift and I can't pay for it from Ukraine. Is it possible to turn Special Offers without pay?
Chester:Hello Konstantin, my name is Chester.
A member of our Kindle Team will assist you shortly. Please stay online while I transfer you.
A Customer Service Associate will be with you in a moment.
You are now connected to Rosel from Amazon.com
Rosel:Hello, this is Rosel from Amazon Kindle Support. As I understand, you want to remove the Special offers on your Kindle. No worries, let me check the possible options to help you with your concern.
Can you tell me from country are you in now?
Me:Ukraine
Or you need full adress?
Rosel:Thank you.
Is this you Kindle device name "Konstantin's Kindle"?
Me:Yes.
Because it's my name :)
Rosel:Thanks so much.
Since the Special offers was only accessible in US vicinity, I can help you unsubscribe your Kindle Special Offers at no charge.
Me:What I must do?
Sry, my english so ugly.
Rosel:I've successfully unsubscribe your Kindle from Special Offers. To completely check, please try to restart your Kindle by pressing and holding the power button for a full 20 seconds, make sure that it is not plugged to any electrical source.
That's okay.
Me:And connect by Wi-fi?
Rosel:Yes that's the other option for that, Konstantin.
Please let me know if you're still seeing the special offers.
Me:Need 10 min's to check that :)
Rosel:Thank you. Please let me know once done.
Me:Done. Special Offers off, thank you !
Rosel:That's great! Glad to know that, Konstantin. Is there anything else I can do for you today?
Me:No, thank you, this book is perfect now!
Rosel:Thank you as well for contacting Amazon Kindle Support. Have a great day and take care! Please click "end chat window" to end this chat.